Lloyds Banking Group
• Managed Service Agreement, ECM Partner since 2010
• EC’s submitted >6m roles and on long term projects to reduce and manage headcount
• Skills covered include PM Practise Pool, Business Analysis & Business Support /PMO
• 35 Heads on-boarded within 4 months
• 2010/11 Average savings £14.8k pp pa / 17% against contractors
• Retention of niche skills for 2 year project, bonus, career development frameworks -forecasted savings of £1.2m
Aviva
• Managed Service Agreement 2007, ECM Partner since 2008
• EC only exclusive roles for BA’s, PM’s, Testing
• Use EC bench as part of workforce planning
• Re-deployment within Aviva currently at 72%
• Online training programme launched
• 63% of all direct contractor hires returning as EC’s
• Overall savings £2m across service, including £400k from ECM
• Commenced Replacement & Transition Programme
Cassidian
• Managed Service Agreement 2004, ECM Partner 2009
• Contractor Transition & Replacement Programme implemented
• Due to permanent headcount restrictions using EC 2 Perm option
• Utilise EC’s for projects to retain skills, knowledge and cost efficiencies
• After initial 10% reduction to all contractor charges ECM was able to provide a further 17% cost saving across bench
Testimonial
“In 2010 Aviva UK Life needed to increase its in-house capability to design and develop e-commerce solutions, with one of the approaches to recruit graduates from local universities.
hyphen proposed a model to take on graduates on an 'Employed Consultant' basis where graduates are provided on a day rate with an option to convert to permanent Aviva employment in the future.
The outcome of this approach was an offer rate to the graduates who attended the assessment centre which was greater than 75% with 5 out of 6 graduates offered a position being placed. Feedback on the calibre of graduates has been very positive. This is a model we will use in the future and we may convert some of our vacancies for experienced people to graduates if a similar calibre of candidates can be provided.”
Steve Guiver
Development Manager, Aviva