Read our case studies to find out more about how hyphen can help your business grow.

Prudential     Barclays Bank     EADS

Hammersmith & Fulham     National Grid     Symbian

Prudential

“We chose hyphen following a rigorous selection process, based on their ability to deliver a flexible recruitment service and the on the quality of the staff that they deploy…their systems and processes underpin every aspect of our recruitment management solution.  We have a long and established relationship with them…”

Russell Martin, HR Director UK & European Operations.

Prudential is a leading international financial services organisation that offers a range of products and services to around seven million customers with the aim of helping them secure and enhance their financial well-being.  Prudential is committed to the delivery of profitable growth over time and this is underpinned by a set of principles that shapes its business decisions and the staff that it recruits.

hyphen began its relationship with Prudential in 1999.  Our long-term relationship has clearly evolved over this period as Prudential’s business needs and priorities have evolved. Our focus has been on the provision of contingent staff where Prudential’s objectives have included:

• Reducing the cost of recruitment
• Reducing time to hire
• Simplifying processes associated with the engagement and administration of contract and temporary labour
• Ensuring that contingent labour is secured on preferential commercial terms and that pay rates are controlled in line with fluctuations in the market place
• Maximising process efficiency and support compliance with commercial objectives and regulatory requirements

Key features of hyphen’s solution for Prudential include:

• Onsite teams based in Reading and Craigforth that have built strong relationships with key sponsors and business users.
• VAT efficient commercial models for certain categories of staff
• Expansion of services for IT and professional contract and interim staff into the provision of temporary workers.  This has included the delivery of a direct sourcing model for clerical temps that leverages the Prudential brand in the local area.
• Deployment of a leading edge eRecruitment application for both contingent and permanent recruitment, including integration with existing ERP systems.
• A ‘risk and reward’ commercial model that drives savings and further process improvements and solution enhancements

  Our solution for Prudential continues to evolve in a manner that we believe is consistent with supporting a long-term business partnership.